Help Center

Help Center

Welcome to the Sellorna Help Center. Find answers to common questions, guides, and support resources for both buyers and suppliers.

For Buyers

• How do I place an order? — Browse products, add to cart, and complete checkout securely.
• What payment methods are accepted? — We accept major credit cards and secure online payment via iyzico. For large or custom orders, bank transfer is also available — contact us to for details.
• How do I track my order? — Log in to your account and visit the Orders section to track your shipment.

For Suppliers

• How do I list my products? — Log in to your Supplier Center and add products from your dashboard.
• How do I manage orders? — All incoming orders are visible in your Supplier Center dashboard.
• How do I ship my orders? — You are responsible for shipping directly to the buyer. You can use any courier of your choice — Yurtiçi Kargo, DHL, UPS, or others. Make sure to upload the tracking number to your dashboard.
• How do I get paid? — Payouts are processed according to your agreed commission and payment schedule.

Still Need Help?

Can’t find what you’re looking for? Contact our support team and we’ll get back to you as soon as possible.